Chegou tudo partido, e a garrafa com 10ml de perfume lá dentro. Pois o resto verteu... E até agora ninguém respondeu aos meus emails... serviço péssimo por parte da fragancegems e da GLS...
Dear Ruben,
We just read your email, it landed up in our spam inbox.
Its not about poor service, its just unlucky that it ended in our spam inbox.
Thanks for emailing us again. You can also reach us through the whatsapp chat . We have received your pictures and will issue a full refund.
PS: We also mailed you about this.
Yours sincerely,
FG
I sent you and email over this, and didn't get any response... my parfume came broken. I even sent pictures. The bottle is empty... very disappointed with your services....
Shipped quickly to Germany. Packaged very well. Perfume smells great, not available in Germany. Will buy here again in future.
Amazing customer service by FragranceGems! Perfume was shipped quikcly.

